Acceptable Use Policy

Permitted workflows

ADAFix is provided for lawful educational, governmental, and organizational workflows. You may use the service to evaluate, tag, remediate, and improve the digital accessibility of PDFs where you possess the necessary ownership, institutional permissions, or legal authorizations.

• Course syllabi, lecture slides, academic handouts, reading packets, and curriculum guidelines.
• Administrative bulletins, department catalogs, institutional handbooks, and public regulatory reports.
• Instructional and workplace training documents intended for digital dissemination to students and staff.

Prohibited content & sensitive student data

• Protected Student Records (FERPA): Do not upload grade rosters, transcripts, individual student assignment submissions, disciplinary records, or identifiable student education files.
• Sensitive Personal Data: Do not upload unredacted Social Security numbers, government ID numbers, personal banking information, or protected health information (HIPAA).
• Infringing & Unauthorized Materials: Do not upload complete third-party commercial textbooks, proprietary publications, or materials where you lack lawful distribution or fair-use remediation rights.
• Harmful or Unlawful Content: Child sexual abuse material, non-consensual imagery, hate speech promoting violence or harassment, or content that violates applicable federal, state, or international laws.
• Deceptive Content: Falsifying compliance evidence, manipulating audit reports, or asserting legal certification status based solely on automated heuristic scores.

System integrity & quota rules

• Do not probe, scan, or test the vulnerability of our APIs, servers, or networks without prior written authorization.
• Do not circumvent page quotas, credit deduction meters, or rate limits through automated multi-account pooling or scripting.
• Do not reverse-engineer, decompile, or extract the underlying model weights, OCR routines, or tag-synthesis heuristics of ADAFix.
• Do not utilize the service to build or train competing automated document accessibility or tag synthesis models without express agreement.

Reporting violations & appeals

We reserve the right to reject document jobs, terminate active processes, and suspend or terminate accounts that violate this policy. Suspected violations or abuse can be reported to abuse@useadafix.com.

If you believe an account suspension or job rejection was made in error, contact support@useadafix.com with context regarding your institutional role and document authorization for manual review.